FREQUENTLY ASKED QUESTIONS
All our products are carefully sourced and handcrafted using genuine materials. Each item goes through a quality check process to ensure authenticity, purity, and energy alignment. We work only with trusted artisans and suppliers to maintain the highest standards.
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Yes, we offer a hassle-free return policy. If you’re not satisfied, you can request a return within 7 days of delivery. The product must be unused and in its original packaging. Please note that customized or energized items may not be eligible for return.
Orders are usually processed within 1–2 business days.
- Within India: 3–7 working days
- International: 7–15 working days
Delivery times may vary slightly depending on your location.
Yes, we ship worldwide 🌍
International shipping charges and delivery timelines will be calculated at checkout based on your location.
To maintain the energy and longevity of your Karungali Mala:
- Keep it clean and dry
- Avoid contact with water, perfumes, or chemicals
- Store in a sacred or clean space
- You may occasionally energize it through prayer or meditation
Proper care helps preserve both its physical quality and spiritual energy.